Using This Site

This site uses your computer’s web browser and is designed to be viewed like a normal web page. You can use browser features such as bookmarks, page zoom, or your forward and back buttons to interact with the site. Some links within the site refer to online resources, and require you to have an active internet connection. These links will be marked by an asterisk (*).

Navigation

On the left side of the screen is the Site Index. You can click each chapter title to watch each chapter video from beginning to end, or you can click the plus (+) sign next to each chapter title to show available sub-chapters. When watching sub-chapter videos, you will not automatically be taken to the next video in the sequence, and you should use the "Next" button at the top of the screen to move between sections. Clicking "Back" will take you to the previous chapter or section.

If you wish to read the chapter text without video, you can use the "Text Only" button. You can use the "Print Text" button to print the chapter text without including the rest of the page content.

Video

Controls will appear when you move your mouse over the video playback area within each chapter. You can use the slider bar to move forward or backwards within each video. Volume controls and the full-screen button are located in the bottom right corner.

Chapter Review Scenarios

At the end of each chapter you will have the opportunity to evaluate one or more scenarios related to the chapter content. You may access the chapter scenarios directly by clicking the (+) icon next to each chapter and then clicking "Review Scenarios", or access a list of all chapter scenario questions by clicking "Scenarios for Review (All)" at the bottom of the site index.


Troubleshooting

Please make sure that you meet these minimum program requirements:

To optimize viewing of this site, you may want to turn on your browser’s "full screen" mode by pressing F11. You can exit the full screen mode by pressing F11 again, or by moving your cursor to the top of the screen to access menu options.

Possible issues and solutions:

  I cannot fast forward within individual videos

  Video does not load; I get a warning message asking if I want to run ActiveX content.

  Video appears to be loading or shows a black box, but does not start.

  The page layout is broken and the video does not appear.

  Video does not appear.

  I cannot see any text under the videos.

  The glossary does not load properly, or issues a warning about downloading content.